Holiday Closure Dates 2024
We would like to share an update about the arrangements for the Christmas period this year. We have made the decision to close the business on Christmas Eve this year as well as Friday the 27th December.
Please see the list of dates our office will be closed over the forthcoming holiday period:
- Tuesday, 24th December 2024
- Wednesday, 25th December 2024
- Thursday, 26th December 2024
- Friday, 27th December 2024
- Wednesday, 1st January 2025
FAQs regarding Christmas hours and deliveries
Question | Response |
What is the last date and cut off time for pre-Christmas orders? | Orders received by 3pm on Tuesday 17th December will be delivered before Christmas. Anything received up to 3pm on the 18th December may be delivered before Christmas, but it is not guaranteed.
Please note we have a cut off of 11am on the 24th December due to earlier carrier colections. |
Are you accepting orders between Christmas and New Year? If so, when are you open? | Yes, we will be accepting orders between Friday, 27th December and Tuesday, 31st December, although we will have an 11am cut off for orders on the 31st December. |
Are you dispatching orders between Christmas and New Year? | Yes, we will be dispatching orders between Friday, 27th December and Tuesday, 31st December. |
What will your delivery service be at this time? | Our standard service of 3-5 working days will not be guaranteed over the festive period, and only overnight guaranteed deliveries will ensure a next day service from 18th December until w/c 6th January. Please note that overnight deliveries placed on the 24th and 27th of December will be delivered on the 27th of December and 2nd of January respectively.* |
*In the event of transport route closures as a result of severe adverse weather conditions, delivery may be delayed. Orders will be fulfilled subject to stock availability, and every effort will be made to inform you of any shortages on receipt of your order.
If you have any questions regarding the above, please reach out to our customer service team.
Published 12th December 2024