vygon (uk) ltd - customer care (01793) 748800
Quality & Innovation in Healthcare

Field Safety Corrective Action (FSCA) – PRODUCT RECALL 

Posted by Vygon (UK) Ltd  on 26-January-2017 
Field Safety Corrective Action (FSCA) – PRODUCT RECALL

Following an internal receipting error, 29 x product code: WJKC0100-12LVF, batch: 081216UK have mistakenly been sent to customers who have ordered and are expecting product code: VWJKC0110-12LVF.The difference between the two products are as follows:

· WJKC0100-12LVF is a gastrostomy feeding tube with a universal feeding port connector and incorporates a medication port.

· VWJKC0110-12LVF is a bolus gastrostomy feeding tube.

There is therefore a risk that if the incorrect product supplied is not identified by the receiver, the patient may be fitted with the incorrect tube and this will result in user unfamiliarity and the potential for medication to be administered via luer slip syringes via the medication port.

The affected customers/patients will be contacted directly by Vygon (UK) Ltd.

Please find a copy of the Field Safety Notice (FSN) and the fax/email back form through this link here.

For more information please use the Contact Form